Help

Below are some technical tips on how to use our site to maximize your visit. You will find search tips, free software downloads and other tips. If you have any additional questions or comments please feel free to contact us.

Search Tips

Use several words when searching. Even though the number of results will be large, the most relevant content will always appear at the top of the result pages.

When searching, think of a word as a combination of letters and numbers. The search engine needs to know how to separate words and numbers to find exactly what you want on the Internet. You can separate words using white space and tabs.

All searches are case insensitive and accent insensitive.

Printing

Any page, including the pop-up windows can be printed using keyboard shortcuts. On a PC, select Control P to print the active window. On a Mac, select Apple P to print the active window. If the entire width of the page is not printing out, you may need to check the settings on your computer to optimize your printing capability.

Downloads

This site is optimized for best viewing in Internet Explorer or Netscape Navigator 4th generation or greater browsers. If you don't have the newest versions you can download them now for free; Internet Explorer, Netscape Navigator.

Some documents require the use of Adobe's Acrobat Reader to view them.
You can also download it for free: Adobe® Acrobat® Reader®.

Screen Resolution

This site is best viewed at 800x600 screen resolution.

If you are on a Windows computer you can change your screen resolution by selecting 'Settings', then 'Control Panel' from the 'Start Menu'. From the Control Panel select 'Display' then 'Setting' and adjust the screen resolution in the lower right hand corner of the dialogue box. Select 'Ok'. If you are on a Macintosh computer you can change your screen resolution by selecting 'Control Panel' under the Apple icon. Then select 'Monitors' and adjust your resolution accordingly. Select 'Ok'.